Last updated: May 2026
The Poet’s Vault operates thepoetsvault.com. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.
Information We Collect
When you place an order or create an account, we collect your name, email address, shipping and billing address, phone number, and payment information. Payment details are processed securely through WooPayments and Stripe — we do not store full card numbers on our servers.
How We Use Your Information
- To process and fulfill your orders
- To send order confirmations and shipping notifications
- To send our newsletter if you opted in (unsubscribe any time)
- To respond to customer service inquiries
- To improve our website and product offerings
Email Marketing
If you subscribe to our newsletter or opt in at checkout, we will send occasional emails about new arrivals, store events, and Record Store Day releases. Every email includes an unsubscribe link. We do not sell or share your email address with third parties.
Cookies
Our website uses cookies to maintain your shopping cart and analyze site traffic. You can disable cookies in your browser settings, though this may affect cart functionality.
Data Security
We use SSL encryption on all pages. Payment processing is handled by Stripe, which is PCI-DSS compliant.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us at store@thepoetsvault.com. EU and California residents may have additional rights under GDPR and CCPA.
Contact Us
The Poet’s Vault
6424 South Boulevard, Suite B
Charlotte, NC 28217
store@thepoetsvault.com
(980) 819-7253